Every user of RollSale agrees to be as detailed as possible when listing vehicles. Intentional misrepresentation or nondisclosure of material facts may result in suspension or cancellation of the user accounts for the offending dealer and all of its associated users. Users must use the various comments sections to indicate issues that arenât covered in other parts of the listing process.
When you discover issues after a transaction has been made, the first step is for the parties to work together to find a common-sense solution and preserve a good-faith trading relationship. If some further assistance is needed to sort out the issue, users can initiate an arbitration using the methods below, that will be based on the terms in the RollSale Arbitration Policy that each user agrees to each time they log in to RollSale, as well as every time they list a vehicle or place a bid.
To arbitrate for vehicle condition-related items, buyers must pay a non-refundable $99 fee, after which our nationwide inspection partner will contact you to schedule the inspection on your lot. Use this form to begin the process: